I'll bet in the past 10 years I've replaced several hundred phones with this symptom. In spite of the tech bulletin stating this problem went away in 2004, it does not appear to have done so. I just completed another RMA today.We replace the phone to...

Witness has a very good reputation. Calabrio is currently doing contact center only recording, but they're revising it so it will do any phone.Telrex has a system known as Call Rex which works, but it's a major pain in our environment, and we have su...