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We're having an intermittent issue that so far we have been unable to narrow down the exact cause so that we can fix the issue. Once in a while, when someone tries to start recording a call that an avgent is on, they will get a message stating "Unabl...
Hi,Sorry for the delayed reply. Reporting of this issue to us from the users has been sporadic. Our UCCX version is 8.The issue isn't happening to any one agent but the ICD extension isn't shared with any other numbers that we can see, and checking t...
