Hi all(Gerry, ptindall, pk88), Thank you very much.Thanks to you, I have a better understanding of how vvb and cvp work. Lee

Hi Gerry, I understand.But, the event for the call should be processed immediately.Reducing the timeout doesn't seem like a good idea. Lee

Hi ptindall, You mean, VVB sends a disconnet event to CVP, but CVP cannot process it even if it receives an event while performing backend actions.In other words, the event cannot be detected. Is that right? Lee

Hi Gerry, The issue is that if the caller hangs up while listening to the wav specified in fetchaudio, no events occur.Hotevent connection.disconnect.hangup and On Call End java api do not triggered.In other situations, it is normally triggered.There...

Hi pk88, Like the hold/unhold function of UCCX, I implemented fetchaudio and fetchtimeout in CVP and it works well.But, if I hang up the call while the wav file set in fetchaudio is playing, no event is generated in the hangup or call-end API.Is it n...