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Created by
vatical1776
in Small Business Support Documents
03-15-2011
05:56 AM
03-15-2011
05:56 AM
This issue was resolved by Cisco Small Business Support. Cisco issued a new license and activation succeeded.
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Created by
vatical1776
in Small Business Support Documents
03-07-2011
06:29 PM
03-07-2011
06:29 PM
Thanks for the link. No, right now the ProtectLink URL filtering service is not working on the router. I can filter using the built-in filtering feature of the router for site by site blocking.
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Created by
vatical1776
in Small Business Support Documents
03-02-2011
09:58 AM
03-02-2011
09:58 AM
No suggestions? I was hoping to get a comment. I will reset the router to factory defaults and see if this clears the ProtectLink Gateway platform and allows for the ProtectLink Web platform.
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Created by
vatical1776
in Small Business Support Documents
02-28-2011
11:42 AM
02-28-2011
11:42 AM
I purchased the ProtectLink Gtw Service in 2010 that expired on 12/31/2010. I decided that I didn't need the e-mail protection part and just wanted the web site filtering so I purchased a 3-yr. ProtectLink Web license. I have registered and activated the web license on the Trend Micro site. When I look at the registered products at trend micro I see ProtectLink Gateway (expired) and then ProtectLink URL Filtering (active to 2014). The RSV4000, however, does not show the new active licensed service: it only shows the expired license service. I've posted to the Trend Micro support site and they pointed me back to Cisco. I have a release 1 version of the router and have updated the firmware to the latest release for the hardware. How can I tell the router to flush the old and get the new activated license? I'm stuck here. Any help from the community would be greatly appreciated. -Gary
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- Tags:
- protectlink
- rvs4000
Labels:
Created by
vatical1776
in Small Business Support Documents
03-15-2011
03-15-2011
This issue was resolved by Cisco Small Business Support. Cisco issued a
new license and activation s...
Created by
vatical1776
in Small Business Support Documents
03-07-2011
03-07-2011
Thanks for the link. No, right now the ProtectLink URL filtering service
is not working on the route...
Created by
vatical1776
in Small Business Support Documents
03-02-2011
03-02-2011
No suggestions? I was hoping to get a comment. I will reset the router
to factory defaults and see i...
Created by
vatical1776
in Small Business Support Documents
02-28-2011
02-28-2011
I purchased the ProtectLink Gtw Service in 2010 that expired on
12/31/2010. I decided that I didn't ...
Public Statistics
| Date Registered | 02-28-2011 11:40 AM |
| Date Last Visited | 08-18-2017 03:56 AM |
| Total Messages Posted | 0 |
