Hello Marce1000,   i am a littele confused - This is what i found at Cisco It tells me that HA must be removed first - and if i try to install i get a message which tells me - remove HA first !   Patching paired HA servers is not supported. You will receive a popup error message indicating that you cannot perform an update on Prime Infrastructure servers while HA is configured. So, you must first disconnect the primary and secondary servers before attempting to apply the patch. Follow the steps in “Remove HA Via the GUI” (see Related Topics) to disconnect the primary and secondary servers. Follow the steps in “How to Patch New HA Servers” to apply the patch. Follow the steps in “Set Up High Availability” to restore your HA configuration.   You tells me this it not necessary ? Ok - fine....can you explain it to me how to do ?   Yes i have menawhile Access to the second prime  https://ServerIP:8082 Was a fault by my side - i didn´t know that it is to arrive from another Server (FW Rules)    Now my Problem is - the  second prime iOS not able to search by self for updates. Because of this i manually downloaded the files. Issue is that update pack is a zip This is not accepted by prime - so i uncompressed and got  two files - one  .ubf and one .sig If i try to install the .ubf it works but at the end i get Information - we can not verify that it  is from cisco So it is not shown at files. Can you explain how to fix this ?   Any hint will be very helpfull   best regrads  Christian ... View more

Hello, thanks for reply.   But i wrote - AP is at another location - and i hav eno console access to it. Problem is with 3 AP´s ... I will be glad to have logs from AP´s ...i can only see whats happens at controller side ...   best bregards   Christian   ... View more

Hello all, sorry for late reply - i was out for a week. This is the cdp of one of the problem AP´s:   sh cdp neigh gigabitEthernet 1/0/24 det ------------------------- Device ID: AP442b.03ca.b5f9 Entry address(es): IP address: 10.132.2.216 Platform: cisco AIR-CAP3502I-E-K9 , Capabilities: Trans-Bridge Interface: GigabitEthernet1/0/24, Port ID (outgoing port): GigabitEthernet0 Holdtime : 154 sec Version : Cisco IOS Software, C3500 Software (AP3G1-RCVK9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2011 by Cisco Systems, Inc. Compiled Tue 18-Oct-11 15:02 by prod_rel_team advertisement version: 2 Duplex: full Power drawn: 14.500 Watts Power request id: 45295, Power management id: 0 Power request levels are:14500 0 0 0 0 Total cdp entries displayed : 1   It is a lokal Vwlc - there is no firewall between.  So all ports are open between AP and Controller And yes - there are enough licences for all AP´s at controller   best regards   Christian ... View more

Hello Yes all is to see at switch and Poe is fine too. No issue in this way ... View more

Hello. thank you for the reponse   (Cisco Controller) show>sysinfo Manufacturer's Name.............................. Cisco Systems Inc. Product Name..................................... Cisco Controller Product Version.................................. 8.0.140.0 RTOS Version..................................... 8.0.140.0 Bootloader Version............................... 8.3.15.96 Emergency Image Version.......................... 8.0.140.0 Build Type....................................... DATA + WPS System Name...................................... xxxxxxxxxx System Location.................................. xxxxxxx System Contact................................... xxxxxxxxxxxx System ObjectID.................................. 1.3.6.1.4.1.9.1.1631 IP Address....................................... 1xxxxxxx IPv6 Address..................................... :: System Up Time................................... 1 days 21 hrs 14 mins 36 secs System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna System Stats Realtime Interval................... 5 System Stats Normal Interval..................... 180 Configured Country............................... DE - Germany --More-- or (q)uit State of 802.11b Network......................... Enabled State of 802.11a Network......................... Enabled Number of WLANs.................................. 3 Number of Active Clients......................... 22 Burned-in MAC Address............................ 00:50:56:9E:1B:7A Maximum number of APs supported.................. 200 System Nas-Id.................................... WLC MIC Certificate Types........................ SHA1   (Cisco Controller) show> time Time............................................. Fri Jun 29 17:17:26 2018 Timezone delta................................... 0:0 Timezone location................................ (GMT +1:00) Amsterdam, Berlin, Rome, Vienna NTP Servers NTP Polling Interval......................... 3600 Index NTP Key Index NTP Server NTP Msg Auth Status ------- ---------------------------------------------------------------------------------- 1 0 192.168.2.9 AUTH DISABLED   by mischanche i have no access to the problem AP´s because they are at anothe rlocation   sorry     ... View more