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Nathan Cartwright
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About Nathan Cartwright
12-15-2021
Nathan Cartwright
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Member since
08-23-2010
32
Posts
5
Helpful
1
Solution
Latest Contributions by Nathan Cartwright
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Re: CVP/VVB External SSML
Created by
Nathan Cartwright
in
Contact Center
12-07-2020
12-07-2020
Are you using the subdialog invoke or VXML Insert? I'm an issues with getting the interaction log/ac...
CVP/VVB External SSML
Created by
Nathan Cartwright
in
Contact Center
11-05-2020
11-05-2020
Looking to build a microapp to take calls from ICM to process TTS/ASR but need to pass SSML to the f...
Re: CVP Call Studio Elements vs Vanilla VXML
Created by
Nathan Cartwright
in
Contact Center
08-05-2020
08-05-2020
Fantastic tips! Going to go play with that today.
CVP Call Studio Elements vs Vanilla VXML
Created by
Nathan Cartwright
in
Contact Center
08-04-2020
08-04-2020
Greetings!I know VXML pretty well and have been working with it for a while but just getting started...
UniMRCP and DialogFlow
Created by
Nathan Cartwright
in
Contact Center
07-07-2020
07-07-2020
Greetings, Have been doing some testing with cloud NLP/NLU providers. Currently, I'm working with Un...
Re: UCCX VXML REST call and VoiceBrowser questions
Created by
Nathan Cartwright
in
Contact Center
05-26-2020
05-26-2020
What I'm attempting to do is integrate Natural Language Processing into a speech enabled IVR. I figu...
Re: UCCX VXML REST call and VoiceBrowser questions
Created by
Nathan Cartwright
in
Contact Center
05-06-2020
05-06-2020
I've been working on the same thing. The data element is supported in CCX 12.5 and works very well. ...
Advanced Call Recording Requirements
Created by
Nathan Cartwright
in
Unified Communications Infrastructure
06-21-2019
06-21-2019
I have a customer that is dictating some rather unique and advanced call recording requirements. All...
UCCX/Nuance Vocalizer - Generate Static Prompts
Created by
Nathan Cartwright
in
Contact Center
06-21-2016
06-21-2016
Greetings, I am working with with Nuance Vocalizer 5 and Speech Server as well as UCCX with premium ...
Finesse Custom Gadget only works by IP
Created by
Nathan Cartwright
in
Developer General Discussions
06-09-2015
06-09-2015
We've developed a custom gadget that performs a consult transfer in the background giving the appear...
Jabber for Windows 9.1 - Desktop Sharing with Telepresence
Created by
Nathan Cartwright
in
Collaboration Applications
12-02-2012
12-02-2012
I am attempting to do desktop sharing with a Movi client registered to VCS. However, in Jabber my De...
Jabber for Windows 9.1 - Hover over Contacts
Created by
Nathan Cartwright
in
Collaboration Applications
11-19-2012
11-19-2012
Just upgraded a customer from CUPC to Jabber for Windows. They reported that when they hover over co...
Re: CUPC 8.5 and AnyConnect - DTMF Issues
Created by
Nathan Cartwright
in
Unified Communications Infrastructure
02-04-2012
02-04-2012
Just an update:They users are indeed using the correct keypad. When we do a packet capture on AnyCon...
CUPC 8.5 and AnyConnect - DTMF Issues
Created by
Nathan Cartwright
in
Unified Communications Infrastructure
10-31-2011
10-31-2011
Hi - I am having the following issue:When users connect to the network via AnyConnect and dial a ser...
Telepresence 3010 Spare Bulbs
Created by
Nathan Cartwright
in
Other Collaboration Subjects
07-13-2011
07-13-2011
Perfect, I just wanted a confirmation. Thanks!!!
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Public Statistics
Date Registered
08-23-2010
02:15 PM
Date Last Visited
12-15-2021
12:43 AM
Total Messages Posted
32
Total Helpful Votes Received
5
Helpful Votes From
User
Helpful Count
hinks2000
5
See all >