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- About Nathan Cartwright
Stats
Member since
08-23-2010
32
Posts
5
Helpful
1
Solution
12-07-2020
Are you using the subdialog invoke or VXML Insert? I'm an issues with
getting the interaction log/ac...
11-05-2020
Looking to build a microapp to take calls from ICM to process TTS/ASR
but need to pass SSML to the f...
Created by
Nathan Cartwright
in Contact Center
08-05-2020
08-05-2020
Fantastic tips! Going to go play with that today.
08-04-2020
Greetings!I know VXML pretty well and have been working with it for a
while but just getting started...
07-07-2020
Greetings, Have been doing some testing with cloud NLP/NLU providers.
Currently, I'm working with Un...
Created by
Nathan Cartwright
in Contact Center
05-26-2020
05-26-2020
What I'm attempting to do is integrate Natural Language Processing into
a speech enabled IVR. I figu...
Created by
Nathan Cartwright
in Contact Center
05-06-2020
05-06-2020
I've been working on the same thing. The data element is supported in
CCX 12.5 and works very well. ...
Created by
Nathan Cartwright
in Unified Communications Infrastructure
06-21-2019
06-21-2019
I have a customer that is dictating some rather unique and advanced call
recording requirements. All...
Created by
Nathan Cartwright
in Contact Center
06-21-2016
06-21-2016
Greetings, I am working with with Nuance Vocalizer 5 and Speech Server
as well as UCCX with premium ...
Created by
Nathan Cartwright
in Developer General Discussions
06-09-2015
06-09-2015
We've developed a custom gadget that performs a consult transfer in the
background giving the appear...
Created by
Nathan Cartwright
in Collaboration Applications
12-02-2012
12-02-2012
I am attempting to do desktop sharing with a Movi client registered to
VCS. However, in Jabber my De...
Created by
Nathan Cartwright
in Collaboration Applications
11-19-2012
11-19-2012
Just upgraded a customer from CUPC to Jabber for Windows. They reported
that when they hover over co...
Created by
Nathan Cartwright
in Collaboration Applications
11-12-2012
11-12-2012
Customer (CIO) reported that they received a call today 11/12/2012
before noon and when she looked a...
Created by
Nathan Cartwright
in Unified Communications Infrastructure
04-27-2012
04-27-2012
My customer is integrated with Interactive Intellegence via SIP
trunks.The primary issue is that to ...
Created by
Nathan Cartwright
in Unified Communications Infrastructure
02-04-2012
02-04-2012
Just an update:They users are indeed using the correct keypad. When we
do a packet capture on AnyCon...
Public Statistics
| Date Registered | 08-23-2010 02:15 PM |
| Date Last Visited | 12-10-2020 01:39 PM |
| Total Messages Posted | 32 |
| Total Helpful Votes Received | 5 |
