I have an IM and Presence server that I cannot manage backups on.  version  9.1.1.41900-1 utils disaster_reovery device list       gives the following error.   Unable to connect to Master Agent host: Presence, Port: 4040. This may be due to Master o...

I have a site with an H323 gateway that when phones are registered SRST,  will only allow the phones to dial 4 digits.  Incoming calls work and internal extension dialing work as well.Here is the runing confige on the router!!interface Loopback0descr...

After upgrading from cucm 6.0 to 8.6, I am seeing the 6.0 licenses as being invalid when running the license unit report.  I have an 8.6 license that did install but doesn't appear as though the system reads it.  When I install the 8.6 on a fresh ins...

We have a UC540 with a PRI trunk in an ambulance service.  We are looking for methods to alert us when the pri is down.  Is there any monitoring tools or alerting that can be configured on the UC?Thanks,