jdickinson

jdickinson · 08-31-2018

Is there a way to automate campaign loading. We anticipate over 100 campaigns a day, and am wonderin...

jdickinson · 12-04-2017

Cisco Unified Workforce OptimizationQuality Management API programmer guide version 11.0The document...

jdickinson · 12-01-2017

What permissions does a user need to be able to access something?How do I get started basically?

jdickinson · 11-08-2017

We have a situation that callers may call in on an ID but they are in the list to be called for the ...

jdickinson · 11-03-2017

URI failover doesn't seem to completely work.we have the main app pointed to uccx-001.blahblah...Thi...

jdickinson · 11-02-2017

Sending a message to the api drop works for the most part.However this is the debug session I get wh...

jdickinson · 10-30-2017

I think we are LOL doing the IT crowd solution.

jdickinson · 10-30-2017

Well I tried this, and I just want to understand what's the best way to put finesse back in service....

jdickinson · 10-30-2017

Service Unavailable finesse.api.server.outofService SERVER_OUT_OF_SERVICE

jdickinson · 08-17-2017

Is there a way to invoke the gadget for testing incoming calls pro grammatically?

jdickinson · 07-28-2017

https://uccx-001-app-prod.statebridgecompany.com:8445/finesse/api/Dialog/Getting errror now method n...

jdickinson · 06-23-2017

So to clarify you are saying, we could have a gadget button to ask the call to be transfered to an i...

jdickinson · 06-23-2017

is there a way to execute a UCCX script from finesse?

jdickinson · 06-23-2017

I think we want the user to be able to send the call to a recording, that essentially ends the call.

jdickinson · 06-22-2017

Is there a way to play recorded audio using finesse?

Date Registered	‎01-10-2017 08:31 AM
Date Last Visited	‎08-31-2018 01:19 AM
Total Messages Posted	127
Total Helpful Votes Received	4

campaign loading