Hi,   I am writing a screen pop gadget for Finesse to integrate with a 3rd party application we have to fire up the gadget when a call arrives to UCCE.   Now, I need the agent gadget to access the caller ID and then send it in the IFrame URL. I know ...

Hello,I am looking for a lab that includes CUCM and CUBE. Our application under requires that the CUCM in the collaboration lab registers an authenticated SIP trunk with an ISP. Knowing that CUCM does not support SIP trunk authentication, there is a ...

Hi,Referring to the same issue reported in this discussion, Trouble connecting to sandbox via AnyConnectI am facing the same exact issue. I connected to the collaboration 11.5 sandbox without issues minutes ago and disconnected normally from the Cisc...