UCON 7.0.1 - VMO with IMAP connection - when I open a voicemessage, I can play it back via VMO, but when I close the message, I get a popup "The properties of the message "Message from XXX" have been changed. Do you want to save the changes to this ...

I have customer that has been using three interview handlers for a long time. In the last few weeks, one of the interview handlers started recording the interview prompts along with the callers answers into the recorded message. The customer now ha...

I have a customer that needs to create multiple shared lines between two 7940 phones, and if someone is on a line on the right phone, someone on the left phone can choose the line and participate directly in the call. These two phones are for a poli...

I have installed ITM 2.0 with the latest IDU and it doesn't find the 7912 phones that are deployed. The latest IDU added support for the 7970 phone, anyone know if the 7912 is/should be supported in ITM 2.0. And if so, how to get it to find them.Th...

I have a customer that has reported that inbound international calls cut off the last two digits on the display for caller id and then stored in received calls directory with two digits missing which precludes a dial back from the received calls list...