In the orignal post there is two places were subscriber information is stored. SQL database and AD. I am assuming this is offbox message store so there must be some inconsistancies in the AD and Unity. Since a DIRT was performed which would restore t...

What version of IPCC are you running? Express or Enterprise. Based upon this I can answer you question.

Hi, I beleive the problem is how Unity sees the call from CallManager. It needs to show up as a forwarded call. All you have to do is create a CTI Route Point and set the DN to the voicemail box number. In the DN of the RP check all boxes to voicemai...