I have recently upgraded PI from 2.1 to 2.2 and everything appears to be working fairly well so far,...

Can you send me a link where I can download that engineering special, or do I need to open a TAC cas...

Thanks Manish, I found the COP file you were referencing.

I've attached a sanitized version of my final config to this post.

Does anyone know if the newer ISR 4K series of routers is backwards compatible with CUCM 8.6 using M...

So an agent in UCCX cannot answer calls for multiple applications then?

If an agent is a member of multiple teams is it possible for the agent to be alerted with incoming c...

I have been looking for an install / upgrade guide for Cisco Unified Enterprise Attendant Console. I...

Is there a way to export all phone DNs to a CSV file? I am especially interested in unassociated DNs...

I ended up creating a Forwarded Routing Rule where Forwarding Station In XXXX, where XXXX is the DN ...

I am forwarding a call from the forward no answer field of a DN to a CTI Route Point that sends the ...

Hi Dennis,I found your blog post very informative, although I have one question. On step 4 you wrote...