About Neil Ambrosen

Neil Ambrosen · 02-20-2013

Hi all,I'm trying to get to the bottom of what causes ICM/UCCE to label a TCD record with Peripheral Call Type 9 or 10.9 = Out10 = Agent InsideThese values are used to populate the interval tables with ExternalOut and InternalOutI'm seeing strange be...

Neil Ambrosen · 02-11-2011

Hi allHave a new install of CVP 8, UCCE 7.5 using CUBE and SIP Proxy (CUSP). The SRND seems to explain that it is possible to configure survivability with CUBE and SIP:"Cube Deployment with SIP TrunksThe use of third party SIP trunks with Unified CV...

Neil Ambrosen · 02-20-2013

Coming up virus detected on the xlsx, but checks out my end Its not calls getting to the agent, its the agent making calls out to customers from their ipcc ext......

Neil Ambrosen · 02-20-2013

Attached the full length TCD record.Also found a pdf document id 67988 External Calls Appear as Internal in IPCC Statistics which says:CauseThis problem occurs due to a change in Cisco JTAPI version. In earlier versions of Cisco JTAPI, when acaller c...

Neil Ambrosen · 02-14-2011

Ok just to follow this up (since so many threads end up with answers not posted!) is that I've been told by Cisco that as of CVP v8 with CUBE, survivability is indeed supported and you simply put the service against the voip dial peer as you would ha...

Member Since	‎02-11-2011 02:47 AM
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TCD - Peripheral Call Type 9 & 10 Strange Behaviour

CVP Comprehensive Survivability with SIP Trunks to SP

Re: TCD - Peripheral Call Type 9 & 10 Strange Behaviour

Re: TCD - Peripheral Call Type 9 & 10 Strange Behaviour

Re: CVP Comprehensive Survivability with SIP Trunks to SP