Hi Everyone,
I am new to SmartNet Contracts, I came to know that every SmartNet Contract is associated with a Account Manager. How can I find the details of the Account Manager. Whom should I contact .
Regards,
Aby Laurance Cherian
HiI was able to intiate test call from Cisco 3845 Routers using command "csim start <number> ". Now in the new Cisco 3945 Router the same command is not working. Could someone help me on this.Regards,Aby Laurance Cherian
I want to know one more thing regarding software support. I have a Cisco ISE appliance 3415 and I upgrade to a version compatible with this appliance.If the upgraded version has a bug, will the Cisco TAC Team support in the bug fix or there won't be ...
I will tell you the trouble we are facing, we are having 8X5XNBD Smart Net Support. We are facing long delay with delivery for RMA part at client locations. When I asked TAC team about the delays they told I need to escalate with Account Manager. Now...
Thanks for the update Philip. I have already associated the contracts with my CCO Profile.
How can I check this whether my contract are having SAMT allocated.
If I don't have a SAMT allocated, who will be my touch point or escalation for any matter.
