I've been scouring the internet looking for whether or not this is even possible.Seems rudimentary to me, CUCM doing basic connection tracking, and sending TBCT commands via MGCP to the router and subsequently to the service provider via the D channe...

Hi Everyone,  Another question - and before I begin, I'm completely new to UCCX, so please excuse my ignorance.  How does the outbound campaign feature work? Does the campaign itself dial the contacts in it's imported contact list - then execute the ...

Hi everyone,  Before I get replies saying it's not supported, I already know this... Despite this being 'not supported', this does not mean it 'does not work'. So whether or not it's supported is moot.  I'd like to know if anyone out there has ever g...