Member since ‎11-06-2016

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  • 3 Posts
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  • 5 Helpful votes Received
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Hi guys, Is there a way to maintain the original caller ID information on the display screen when a call changes to conference. Here is the scenario:An office group has a shared DN on their 8851 phones.When there is a call to the DN the first agent a...
Hi, I have a user requesting to have entered digits displayed on screen during an active call. The typical scenario is the user calls a Call Center. The Call Center script asks the caller to enter various user inputs (account numbers, date of birth, ...
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Member Since ‎11-06-2016 05:52 PM
Date Last Visited ‎12-21-2021 05:57 PM
Posts 3
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