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patrfinn1
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Level 1
Member since ‎11-06-2016
‎10-08-2024
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  • 3 Posts
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  • 5 Helpful votes Received
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Conference Calls - Maintain Original Caller ID Information

12-21-2021
Hi guys, Is there a way to maintain the original caller ID information on the display screen when a call changes to conference. Here is the scenario:An office group has a shared DN on their 8851 phones.When there is a call to the DN the first agent a...

8800 Series: Display entered digits on phone screen during an active call

03-07-2017
Hi, I have a user requesting to have entered digits displayed on screen during an active call. The typical scenario is the user calls a Call Center. The Call Center script asks the caller to enter various user inputs (account numbers, date of birth, ...
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Member Since ‎11-06-2016 05:52 PM
Date Last Visited ‎10-08-2024 04:01 AM
Posts 3
Total Helpful Votes Received 5
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