iii. Timer Information
1. Wait : 0.0
2. Delay of : 1.5
3. Stop Ringing: 18 One issue with this setup that we're starting to see in our environment, is when the call comes in, with the wait time set to 0.0, it forks immediately to Skype. If the user is unavailable, away, offline, or otherwise unreachable within the skype environment, the call can't be completed and if voice mail is configured within Skype, as ours is, the call will be diverted almost immediately from the Skype system, sending a missed call email and cucm will lose the call. The other possibility is that the call comes in, forks out to both systems, user answers their desk phone, call dies that was heading to Skype. User then gets a missed call email within Skype.
I've had to go in and set the wait time to ring this line, depending on the user, anywhere from 5 - 15 seconds to basically prevent issues with this configuration. I have no solution to this other than this.
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