Hello,I'm trying to configure the CTI gateway and profile in the IM and Presence server while following the deployment guide but the Application->Cisco Jabber menu isn't available. According to the documentation this is where I should find the CTI g...
Hello,We're having some trouble registering phones (8945's) to our CUCM 8.6(2). There are lots of phones registered already but new phones are having an issue. I pulled traces for a 'good' and 'bad' registration and can see that when the phone regi...
Hello,We have a customer requirement to move a legacy PBX feature to their Cisco CUCM (8.6.2) solution which supplies groups of users with a unique dial plan to reach one another. Each group is given their own PT/CSS to call each other and isolate t...
Hello,I'm trying to locate the path to BAT files (exports) on the OS Admin platform to sftp some files over. Anyone know what the path is or if it's even accessible via the OS CLI?Thanks,Marty
Ah! Many thanks. I thought something was up and it looks like I've come to right place to ask. I have the service profile configured already so I should be good to go! Well, that's aside from the case I have open with TAC because the end users as...
Yes, it's a BE6k install with 9.1 across the board for CUCM/Unity/IM&P. Assuming that I'm using the correct doc (please see link above), can you suggest why them menu items are missing?Thanks
Hi Aaron,Thanks, but I believe I have the correct deployment guide. Please see:http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/im_presence/deployment/9_1_1/CUP0_BK_D5B4C107_00_deployment-guide-for-imp-91_chapter_01010.html#CUP0_TK_CA27A982_00I un...
Hi Jonathan,Thanks for the info. That was definitely my first thought too. We had a similar problem when staging 7962's on a VM and then deploying to the production CUCM so we would navigate to the ITL screen on the phones and erase that file. Fro...
I was able to resolve this issue. After brewing a bit more it hit me that there is one PT that any line can reach....NONE! Sure enough, there was a #002 pattern in there. I'm still wondering why it didn't appear in DNA though. Maybe DNA doesn't r...
