Hi Jason, You can accomplish that with ECC variables. You may want to take a look at this documents: https://supportforums.cisco.com/document/12425561/configuration-call-peripheral-variables-and-expanded-call-context-ecc-finesse http://www.cisco.com...

kmeehan36, I think you can achieve this by saving this data (counter value) somewhere, for example by integrating your UCCX with a SQL DB so you can write/read this value in a table, this way you can effectively make your counter as you need.

Hi kmeehan36, The script runs on a per call basis , so your variable will be "0" for each call hitting the script.

Great to read it, good job man!