Hello, We are having issues with the WebDialer service not working from specific telephones. When using the WebDialer out of CCMUser it gives the error:Call from none to "EXT" failed : Failed to open Device/Line. (see pic) Looking at the Cisc...
Hello Brian, We ended up restarting all of the CUCM servers in our cluster last night for another issue and I can now use the WebDialer with all phones, even the 8 that stopped working right after our CUCM upgrade.Not sure exactly what the is...
Hello Brian, I tried logging into the 3 non-working phones with the CTI credentials and received 2 different results. Two gave me the cannot connect page and one seemed to log in and gave me the following:This is the same result I get from phone...
Hello Aditya, We are running CUCM version 8.6.2.22900-9. Since the upgrade we have not made any Device Pool changes to these phones. The 2 phones currently having issues are in different Device Pools. These phones are not using Device Mobility...