Ronnie Laughlin
Level 1
Level 1
Member since ‎08-11-2010
‎02-24-2021

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  • 16 Posts
  • 1 Solutions
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PCCE 11Finesse 11EIM 11.0.2(b) (ugh)I have managed to get the EIM (egain provided) gadget to load into the Finesse layout - and after some tweaking it actually gets the login splash page - HOWEVER - the pop-up to actually LOGIN to EIM never comes up....
I can't seem to find anything on this and the last time I made changes to the licenses for CAD/Unified CCE it had to be done by someone from CISCO (enter in the Lic Code and Verification #) I am currently on a project and we are deploying the 9.x env...
Does anyone know of any potential issues with loading up say 100 Unassigned DN's in UCM (8.6) with all the Directory Number Settings but not assigned to a device?? The end game here is we have a few 100 DIDs that are reserved for different reasons (d...
Does anyone know of a IP Communicator Gadget for Finesse?I'd like to have an agent only Finesse Desktop that had the IP Communicator included.Not sure if it will run like that however.Thanks! 
If you schedule a report to run in Webview - does the user have to be logged in to Webview for the report to run?Also - where do the reports actaully go?We are taking on a new business that wants some webview reports shceudled to run and dump to a lo...
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Member Since ‎08-11-2010 10:00 AM
Date Last Visited ‎02-24-2021 12:58 AM
Posts 16