What will be the new astonishing features coming soon? I don't see much on help.webex.com

Hi everyone, I would like to check if it is possible to use a Telepresence ISDN Link with a CUCM registered video endpoint (SX20, Roomkit...).   I guess you understand that my point is to allow our customer to call either via SIP uri (Internal call a...

Hi everyone,   We are trying to find a way to share with the CRM the URL of a Recording Contact from Cisco AQM/Calabrio.   So far AQM API will not give us a Contact ID prior to the agent to pick up the call (api/recording/searchbasiscontact). The iss...

Hi folks,we are currently deploying an AI bot integrated with socialminer chat (11.6.1.10000-25)The issue we are facing Is that In “Description” field we would like send those info (in the same format):“Request 1Request 2”To achieve this we are using...

Dear Cisco, I am currently unable to access the sizing tool for Collaboration. Can you explain me why I face this situation?http://tools.cisco.com/cucst/faces/landing.jsp Thanks in advance. Hugo LE GUERN hugo.leguern1