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Level 1
Member since ‎11-02-2010

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  • 19 Posts
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Cisco CSS11503, Version: sg0820501 (, box-to-box redundancyIssue - We have the problem that after a short while the agent didn’t have a persistent session and gets the message that there is no connection to the server and that he has to cl...
Hello Experts,I  have an issue where calls are not generated. I have CIM 4.3.2 deployment which is integrated with ICM 7.5.x, I have CTIOS installed and CMB configured to communicate with CTI and all the components are active (CTI,CTIOS, PIM). I have...
Hello,I need help to understand the attached ICM script specific the nodes which i have marked in red (what they are doing and how they work).Queue to Agent node - Can some point me to a guide or steps, on how to configure this i want to set a Prefer...
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Member Since ‎11-02-2010 02:31 PM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 19