Hello All,I am doing migtaion plan for a very large customer who is going to enroll Cisco Jabber Off-premsis to replace Lync.its is very critical to the Plan to import the Lync contacts automatically to jabber Client.I know that there is a script to ...
Hello All , I have been searching for a Clear Doc That fully explain the upgrade steps for Customer who currently have VCS Starter Pack Kit to a full VCS-C/Or VCS-E (with a full provisioning deplyoment) and i am unable to find Any , Can you please po...
Hello All ,i want to bring this matter to the discussion , i Hope it will Help .In a similare call flow (not strict , its applies on all the call flows with CCM/PRI controlled by MGCP existance)PSTN-->MGCP PRI-->CUCM-->IP Phone (SCCP)and you facing i...
Just to add a lil more on that , what i know is :we will need to delete the Option Kep of the starter and disbale the provisioning and then apply the new option key for either or both ? :CTI-VCSC-SPUPG-K9CTI-VCSE-SPUPG-K9the process itself is not doc...
Hi Anand ,well , there is no way on the UCCX (as far as i know) other that the superviour will see the waiting calls and he can send "Team message" so all the Agent will see that there is calls waiting Note : i have built this answer based on your Ta...
Hi ALL ,in very simple explination ,you have installed 6.1 on VM which is not supported (however it works and upgraed to 6.1.4 ) and then you are trying to get it upgraded to 8.5 which is failed , this is expected , To fix this you will have one opti...
Hey Vinay ,since this is H323 GW , prefer to do it using Voice translation rule to set the type of the called /calling , you can do this per Dial-peer level if you have profissional dial-peer config for each call type (local, LD,Int) .or else you can...
to fix this issue you have to apply on of the following options :-from the service parameters on the CCM , please change this serviceparameter to false
" Retain Media on Disconnect with PI for Active Call" the service parameters"
-change the MGCP G...
