RockCrayfish
Level 1
Level 1
Member since ‎04-20-2012
‎08-18-2017

User Statistics

  • 16 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 5 Helpful votes Received
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5 Discussion Posts
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I'm currently testing skill-based routing between multiple skills assigned to multiple agents. My understanding is that skill-based routing can be achieved by using a method identical to my test configuration below. However, the agents are currently ...
Our system has an active/active Cisco Unity Connection 8.5 install and I noticed today that there are several messages in the default Undeliverable Messages mailbox. This mailbox has not been monitored over the last few months and I will be taking re...
Hi All,My employer is currently using Cisco Unity Connection with exchange mail accounts for a small number of their staff so that they receive any new voice mail in their e-mail as a ".wav" attachment. However, the majority of the staff are non-exch...
Community Statistics
Member Since ‎04-20-2012 11:43 AM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 16
Total Helpful Votes Received 5
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