About Raghu Rachuri

Raghu Rachuri · 03-26-2018

We have a customer with PSC 11.1 who is upgrading to PSC 12.1 (not 12.1.1). Looks like the UI customization process has some significant change(s) and the python scripts provided to safely upgrade UI developed for previous versions to match PSC 12.1 ...

Raghu Rachuri · 12-12-2014

I'm doing a fresh installation of CIAC 4.1, installed CPSC and also finished importing/deploying portal pages and done with Rex Adapter installation.While deploying service package 'SC_Services_4-1.xml', it's just not finishing the deployment in spit...

Raghu Rachuri · 05-23-2014

Hi,Just wondering if there is a way to send Service Item data into datamart using ETL? We want to be able to reporting on the SI data in a custom report.Thank you.

Raghu Rachuri · 04-25-2014

I am working on a service item based modify service, that would be launched after selecting an SI in My Things in CPSC 10.0 (patch 3g). The SI data is configured to autoload onLoad by checking the "Enable automatic retrieval of service item instance ...

Raghu Rachuri · 04-24-2014

I looked thru the Integration guide on required fields/data to create a Service Item and automatically assign a Customer to the Service Item. I was able to create Service Item using the standard RAPI call (that has a plan task to create SI) but was n...

Raghu Rachuri · 02-16-2016

Hello BU/TAC, We too ran into the same issue and were told that it'll be fixed in one of the patches. We have installed the latest patch as well, but don't see the issue being fixed. Could you please update when this issue is supposed to be fixed ? ...

Raghu Rachuri · 12-16-2014

Thank you Song for your response. I just posted it in the IAC forum, just thought the issue is with the Catalog Deployer and hence posted here to see if anyone has faced the problem.

Raghu Rachuri · 05-23-2014

Does anybody have a workaround or an answer ? Thank you.

Raghu Rachuri · 04-25-2014

Thanks Song for your quick response. The reason for using SOAP call is that we want to keep track of these calls by creating requisitions, and looks like we don't create a requisition using REST call, isn't it ?

Raghu Rachuri · 01-29-2013

Sorry for delay in getting back. I did understand the delayed task from the guide, however, the requirement here is completely different.We would like to get the date only after the delivery has started. The new date when the task needed to fire will...

Member Since	‎05-16-2012 03:20 PM
Date Last Visited	‎07-29-2020 12:06 AM
Posts	16

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PSC 12.1 Upgrade: custom UI from previous version

CIAC 4.1 installation - not able to deploy "SC_Services_4-1.xml" package

Service Item data in Datamart?

IE behavior with OnLoad - Sequencing of data auto-load of Service Item and OnLoad javascript

Required fields for Creating Service Items using RAPI service

Hello BU/TAC,

Thank you Song for your

Does anybody have a

Thanks Song for your quick

Delayed tasks