Hi,We have a working PCCE but we are about to exceed the 1000 agent limit for PCCE. Is there any type of documentation on how to migrate PCCE to UCCE?Thank you
Well, according to Cisco SE, the licenses work with UCCE and at a software level it is the same software.The question is: move the VM from one UCS to another, add the aditional VM and keep the same DB? Or redeploy all VM and keep the same DB?Since ...
Yes, we are working on sizing the servers, but we need a migration workflow or something similar because there are a lot of question about VM re-usability
Hi,Well we started with 650 agents, then the CC consolidation began and we are about to reach the 1100 agt mark.Its going to take about 6 months to exceed the 1000 agt limit.
