About ROBERT SCHAUFLER

ROBERT SCHAUFLER · 02-14-2017

I'm looking for a little assistance with configuration of 8831/41/51 phones on a new CME implementation I am working on. The phones are configured using the fast track method, and are requesting configuration files, but the CME seems unable to locat...

ROBERT SCHAUFLER · 01-20-2015

I am experiencing call failures on outbound calls from the PBX with the following setup that I'm hoping someone may be able to help me with. Mitel 5000 PBX ==(pri)==>ISR Router ==(sip)==>CUBE==(sip)==>PSTN. The failure seems to happen at the ISR rout...

ROBERT SCHAUFLER · 09-12-2013

Hello all,I am running into an issue where I receive the error "No valid upgrade options were found" when I attempt to initiate an in-place direct upgrade from CUCM version 7.1.5.3000-1 to version 9.1.2.1000-28 using SFTP.I have verified I am using t...

ROBERT SCHAUFLER · 06-25-2012

I am having an issue with a new CME 9.0 installation. I am attempting to install on a new 2951 router with IOS version 15.2.2T1.When I attempt to accept the license agreement to activate the CME license on the router, the agreement is not displayed a...

ROBERT SCHAUFLER · 04-06-2009

I am looking for some assistance with a CRM 4.0 Call Connector installation I am trying to complete for a customer. We are attempting to integrate with a CUCM 7.0 server. I am having two issues.1) Several of the PC's we have installed the TSP on do...

ROBERT SCHAUFLER · 02-15-2017

Simon, Thanks for your response. I tried your suggestion without success and then reverted to my original configuration. It turns out the issue was with the ITL/CTL on the phones. I was able to get someone on-site to reset the phones to factory ...

ROBERT SCHAUFLER · 07-13-2015

It's my understanding that regenerating both the Callmanager.pem and TVS.pem files will cause authentication issues for the phones. Just in case and to be safe, after regenerating the Callmanager.pem certificate, restart TFTP and TVS services and...

ROBERT SCHAUFLER · 01-21-2015

I wanted to provide an update. I think I was able to resolve the issue. When I ran the Debug CCSIP All trace, I noticed the ISR router was advertising all codecs for tx and rx. Once I saw that, it clicked that I had set the Voice-Class codec applie...

ROBERT SCHAUFLER · 01-20-2015

George, I appreciate all your assistance. Unfortunately, I cannot generate a call remotely for the customer and my contacts have left for the evening. I will contact someone first thing in the morning, get a test call made, and post the debug result...

ROBERT SCHAUFLER · 01-20-2015

I added the command 'voice-class sip keepalive' to dial peers 911 & 912 in the ISR router and turned on 'debug ccsip all'. Output attached. The 'Show dial-peer voice active' command show dial peers 911 & 912 as Up and the Keepalive state as 'active'...

Member Since	‎04-08-2005 07:49 AM
Date Last Visited	‎02-21-2022 12:40 PM
Posts	67

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CME 88XX Phones not registering

Call Failure over PRI from PBX to ISR Router

CUCM 7.1.5 to 9.1.2 Upgrade issue

CME EULA Not Accepted

CRM Click to Dial

Simon,

It's my understanding that

I wanted to provide an update

George, I appreciate all your

I added the command 'voice