This is for a UCCE lab environment obviously. Does anyone know the VM specs for a sprawler ... vCPU, vNIC, RAM, HDD. In particular I am worried about the cpu cores needed. Nothing is listed in any of the virtualization sites because this is not suppo...

Is there a simple description of the TZ option in the Time of Day script step? In particular, TZ Primary and TZ local. My understanding is that these were pulled from the server timezone. The bottom line is, until we set a specific TZ (America?Los An...

Is there a place to download the base install media for QM and WFM version 9? The Cisco software download area only has the SU's, SR's. It needs to be the Cisco OEM version, not Calabrio's. Thanks in advance.

Current system:UCCX 7.0.1 SR5 HAUpgrade destination:UCCX 8.0(2) SU4 with node 2 server being moved to new data center and new IP schemeQuestion:I know it will be better to remove the HA server (node 2) and rebuild with the new IP while running the in...

I applied the latest cop file for SU2, and it did fix the issue we were experiencing at this customer. My question is I can see the cop file referenced when I do 'show version active' in a putty session. But from the OS admin page I just see the acti...