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- About romain.jourdy
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Member since
03-16-2009
14
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0
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0
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Created by
romain.jourdy
in Contact Center
in Contact Center
03-29-2013
09:50 AM
03-29-2013
09:50 AM
Hello all, How your migration goes ? What steps you performed , I am also doing same migration UCCE 7.5 to 9 & from IP-IVR to CVP 9 . UCCE7.5 is on MCS and 9 will be on VMs. Best regards, Romain
... View more
Need Information about CTI Integration
in Contact Center
05-15-2012
05:49 AM
05-15-2012
05:49 AM
Hi Gnaneswaran, Do you know how can we do now to integrate PeopleSoft in CTI environement due to the end of life of the connector? http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps9117/end_of_life_notice_c51-694365.html If youy have some elements it will be very grateful, Best regards, Romain
... View more
11-09-2009
11:00 AM
Hi David and all, Thanks for this information but have you any idea where I can find logs who show this "re-registering"? In call manager I think but on which component and on which term can I search in logs? Thanks in advance. Best regards. Romain
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10-29-2009
09:45 AM
Dear all, I have a lot of 50003 reason code on my different Call center on different agents. Does any one as already seen this kind of error? How and where can I see the source of this logout result? Thanks in advance
... View more
Created by
romain.jourdy
in Contact Center
in Contact Center
04-10-2009
01:45 AM
04-10-2009
01:45 AM
Dear all, I've some trouble with the implementation of AD Vs LDAP on UCCE. My end user wants for his future implementation of UCCE 7.2 in production environment to use the LDAP of Call manager to create users (agents and supervisors) and synchronize it on the AD of UCCE. So someone knows if this kind of implementation is possible? Thanks in advance for your answers. Regards Romain JOURDY
... View more
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Created by
romain.jourdy
in Contact Center
in Contact Center
04-03-2009
08:46 AM
04-03-2009
08:46 AM
Dear Amaia, I solve it! In fact I'de twice resourceid with same extension. To verify it you can go on the resource table and check if you have twice agents with the same extension. If it is the case erase one in appadmin and it will ok. Best regards
... View more
Created by
romain.jourdy
in Contact Center
in Contact Center
04-03-2009
06:53 AM
04-03-2009
06:53 AM
Dear Amaia, Have you resolved this issue because I've the same one... Thanks in advance. Best regards Romain JOURDY
... View more
Created by
romain.jourdy
in TelePresence and Video Infrastructure
04-07-2015
04-07-2015
Thanks Nick, We have already seen this and i confirm that's fairly
expensive ;) BR, Romain
Created by
romain.jourdy
in TelePresence and Video Infrastructure
04-07-2015
04-07-2015
Hi Wayne, Thanks for this, I think that is what I search for... Best
regards, Romain
Created by
romain.jourdy
in Contact Center
03-29-2013
03-29-2013
Hello all,How your migration goes ? What steps you performed , I am also
doing same migration UCCE 7...
05-15-2012
Hi Gnaneswaran,Do you know how can we do now to integrate PeopleSoft in
CTI environement due to the ...
11-09-2009
Hi David and all,Thanks for this information but have you any idea where
I can find logs who show th...
10-29-2009
Dear all,I have a lot of 50003 reason code on my different Call center
on different agents.Does any ...
04-10-2009
Dear all,I've some trouble with the implementation of AD Vs LDAP on
UCCE.My end user wants for his f...
Created by
romain.jourdy
in Contact Center
04-03-2009
04-03-2009
Dear Amaia,I solve it! In fact I'de twice resourceid with same
extension. To verify it you can go on...
Created by
romain.jourdy
in Contact Center
04-03-2009
04-03-2009
Dear Amaia,Have you resolved this issue because I've the same
one...Thanks in advance.Best regardsRo...
Public Statistics
| Date Registered | 03-16-2009 03:58 AM |
| Date Last Visited | 10-02-2019 02:03 AM |
| Total Messages Posted | 14 |
