Hello all,How your migration goes ? What steps you performed , I am also doing same migration UCCE 7.5 to 9 & from IP-IVR to CVP 9 . UCCE7.5 is on MCS and 9 will be on VMs.Best regards,Romain
Hi David and all,Thanks for this information but have you any idea where I can find logs who show this "re-registering"? In call manager I think but on which component and on which term can I search in logs? Thanks in advance.Best regards.Romain
Dear all,I have a lot of 50003 reason code on my different Call center on different agents.Does any one as already seen this kind of error?How and where can I see the source of this logout result?Thanks in advance
Dear Amaia,I solve it! In fact I'de twice resourceid with same extension. To verify it you can go on the resource table and check if you have twice agents with the same extension. If it is the case erase one in appadmin and it will ok.Best regards