Thanks Jaime for your quick reply. I am sorry for that but what do you mean by " Install a supported version 8.0(2) or later ", the call Manager Version that I have is 7.0.2., sorry for this silly question but I didn't understand. Please confirm do you mean to install the same CUCM version 7.0.2 on a Vmware then take the backup from the MCS to the new one on UCS. If yes what about the license?, should I make the new installation of CUCM on the UCS with the same IP Address? I need to know as well how to transfer the license from CUCM 7 to 9. I appreciate your help. ... View more

Dear Chris, Thank you for your reply. I havn't got the chance to read the upgrade guides so far, I appreciate if you can send me the link which is related to my case. I don't know how to map the license, I read a lot about the new license and I understood it, but regarding the mapping I have no clue, so please help me with any article regarding this. I am still wondering regarding upgrading the server and transfer it from MCS (Direct Installation) to UCS on a vmware. Please Help because I have been struggling for 3 days and reading things which some of them not related, so I would be much thankful if you can provide me either how to sort that out or the doucments that match my case. Thanksss ... View more