This fixed the issue!

Hi,I had the same issue and I solved this by stopping the 2 services:- Connection Conversation Manager- Connection Mixer From the Top Right drop-down choose;Cisco Unity Connection Servicability instead of Cisco Unified ServicabilityThen you can choos...

Hi, thank you very much for posting this.This solved my case kind regards, Jos de Bruin

Hi Sanjay,thanks for your response.It looked like our reasoncode 23 was a different one.i used the following link to find the info:http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/9_x/ccmalarms901.html the log showed:Jun 03 14:28:07 C...

Hi Daniel,The post is very old now, but...Did you manage to get the information for this Reason code ?I have seen this at an other customer as well. Kind regards,Jos