Have a strange issue - downloaded the supervisor desktop from the server and installed it.  During startup when it does the update check, I get an error that says:Please update your Application:  Version on server: 8.5.1.111, Version on desktop 8.5.1...

Using CCME version 4.1.0 and IOS 12.4-15.T1 on a 2811.When you set a speed dial as a button on an ephone, pressing the button does nothing.  Doesn't matter the string of the speed dial (adding # at the end) doesn't work either.   The phone in use to ...

Having an issue with Cisco Unified Presence Client (Presence 7.x / Unity 7.x) and Unity - on CUPC users are unable to listen to voicemail on the desktop - TAC has attributed this to the fact we are using the GSM 6.10 codec to encode voicemails (suppo...

Is there any way to use a .csv or .txt file to do a mass update to subscriber phone associations in Unity 5.x? I know you used to be able to using bulk edit, but this has been moved to the UTIM tool. We currently in a migration from call manager 4....

When using COBRAS to go from 4.x failover to 5.x failover (5.x is on new hardware) - do you run COBRAS on both the primary and secondary servers or just export/import on the primaries?