Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
andbel275
Level 1
Level 1
Member since ‎05-11-2010
‎04-22-2020
Recent Badges
Awards

User Statistics

  • 4 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 0 Helpful votes Received
Recent Badges
See all
CCP Member

User Activity

Cisco 6941 and Verint Voice Recording - SCCP Versions

10-24-2012
We are running some tests with Verint Voice Recording use Port Span to capture the signalling and media streams from some 6941 handsets. The firmware on the 6941s is 9-2-1-0 SCCP; the Verint Recorder is not picking up the information from the signall...

UCCX and Outbound Calls

06-29-2011
If an agent goes into a Not Ready state as they want to make an outbound call. Once they have finished the outbound call can they associate a wrap-up code with the call ? Thanks alotAndrew

UCCX CAD and Real Time Reports

06-29-2011
Within the UCCX Agent Desktop is they a way to disable the real time reporting panel. Requirement is for agents not to have access to their management information.Thanks alotAndrew
Community Statistics
Member Since ‎05-11-2010 09:23 AM
Date Last Visited ‎04-22-2020 12:29 AM
Posts 4