Ian Lehman
Beginner
Beginner
Member since ‎02-11-2013
‎09-27-2018

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  • 7 Posts
  • 0 Solutions
  • 5 Helpful votes Given
  • 0 Helpful votes Received
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Hi Everyone!I cannot, for the life of me, figure this out. When I press (or anyone, at any phone) the Directories key, and make a selection, the "Details" softkey is not present when a missed, placed, or received call is highlighted. I've been throug...
Hi everyone. First time posting, so I'm not sure if there is a particular format I'm supposed to be using or not, so my apologies in advance. I have a queue that takes a caller, selects a resource, puts the call on hold, gets the agent extension of t...
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Member Since ‎02-11-2013 06:14 AM
Date Last Visited ‎09-27-2018 10:40 AM
Posts 7
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