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Ahmed Adeyemi
Level 4
Level 4
Member since ‎04-05-2013
‎03-27-2024
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User Statistics

  • 280 Posts
  • 9 Solutions
  • 60 Helpful votes Given
  • 79 Helpful votes Received
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5 Accepted Solution
CCP Member
1 Accepted Solution
30 Helpful Vote
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Certifications
Webex Insider User Group
Webex Contact Center Expert
Cisco Collaboration SaaS
Cisco Collaboration SaaS
Cisco Collaboration SaaS
Understanding of Cisco Collaboration Devices and Video Network Devices
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist - Collaboration Applications Implementation
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
CCNA
CCNA
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
CCNA
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
CCNA
Cisco Certified Network Associate Collaboration (CCNA Collaboration)

User Activity

CVP 12.6 Integration with Database

11-07-2022
Integrating CVP with SQL Database and I've defined my JNDI parameters as well as context.xml. I have previously done this integration in other CVP versions and worked fine but with 12.6 tomcat changed and now it looks like its requiring some other pa...

UCCE Integration with Nuance

03-22-2022
Integrating with Nuance and was wondering if anyone has ever done Speech-to-Text from the CVP side. I have the Nuance server stood up with required license and have no idea on how to receive audio to convert it into text.

UCCE Courtesy Callback

12-22-2020
Deploying CCB on UCCE 11.6. The CCB application is working but the problem I’m having is the Callback seems to be happening sooner than the EWT. Looking through the CallbackWait application, I don’t see any error there. Has anyone ever experienced th...

UCCX with Nuance TTS

10-09-2020
Integrating UCCX with Nuance TTS and i was wondering if anyone knows how we can check if TTS Ports are available before playing generating a TTS prompt and also if the Nuance is not available or the server is shutdown, how can i determine.

UCCX SST Transfer

01-20-2020
I am trying to build a gadget or create a workflow on UCCX that once a call is terminated by the agent, the workflow/gadget will trigger a transfer to a supervisor based on a variable that comes into the call. I was wondering if anyone has been able ...
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Community Statistics
Member Since ‎04-05-2013 01:48 PM
Date Last Visited ‎03-27-2024 12:16 AM
Posts 280
Total Helpful Votes Received 78