Hi Team, One of my client is upgrading to CVP 11.x  they are using ACME SBC according to this link: http://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise/interoperability-portal/connecting_cisco_unified_customer_voice_portal_with_acme_pack...

Hi I have configured CCB on CVP 9.0.1. Able to dial into CCB ok however it is only playing queue music and not prompting to select for a callback. Below are the logs:10.83.10.14.1424437255918.1703833.CallbackEntry,02/20/2015 13:00:56.448,Validate_01,...

Hi Experts,I have to implement the CCB feature and have some questions to configure the CCB with UCCE 9.0.We have SIP trunks with CUBE, VXML & Outbound gateways.CUBE IOS Version (c3900e-universalk9-mz.SPA.151-4.M4.bin) which will act as Ingress gatew...

Please find attached the screenshot and answer the below query:There is a translation pattern that prefixes +1 to the calling number3013013001. Assume the gateway is configured with a calling party transformation CSS thatcontains the HQ_clng_pty_pt p...

Dear All,We are running CAD server in primary and secondary mode and getting the following error in logs of CAD secondary server logs file FCRasSVR0002.log:2014-05-06 11:48:30:219 ERROR FCRasServer2109 Failure when executing query [select 1]2014-05-0...