I to all, we have an UCCE environment with 4 IP IPVRs 10.6 in standalone configuration; the problem is that often the DRS process creates more than one backup, one after the other. And all without any errors. On repository I can see all the correct f...

Hi all, Very shortly: we've UCCE 10.5. We're queuing by Precision Queue. In the table Precision_Q_Step_Real_Time the field AvgCallsInQueueTime is not valorized (ever NULL). Same for the corresponding field on PQ.Step object from ICM Script Editor (in...

Hi all, my problem is very simple to describe: I have a Logger with the following visible addresses: 10.243.77.50 (normal) and 10.243.77.49 (high). The second one is the High Priority Address on visible LAN. When I start the processes, I see that Rep...

I all,just a simple question I hope...I've CUCM 8.5.1 with IP IVR 8.5.1 (UCCE is not important in this problem) in our test environment.In IP IVR System Parameters I have G729 as codec setting.I've installed and configured Nuance TTS system; the TTS ...

Hi to all,I'm experiencing CSCtd27410 bug in UCCE 7.2(7) environment (the last version for 7.2). Customer doesn't want to install now the minimal version thas resolves the bug, that is 7.5(8).I'am wondering if there is an ES for 7.2(7) UCCE version. ...