Paul Richardson
Level 1
Level 1
Member since ‎09-26-2010
‎11-25-2020

User Statistics

  • 50 Posts
  • 1 Solutions
  • 10 Helpful votes Given
  • 5 Helpful votes Received
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CCP Member
1 Accepted Solution
1 Helpful Vote
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User Activity

Hi All, One of our clients has a Room Kit Plus and recently the codec died.  They have the ability to arrange RMAs with Cisco and received a replacement Codec Plus.  The replacement did not boot and they did a second RMA.  This codec also does not bo...
Hi All, We have a CMS cluster and one of the devices developed a h/w fault and was RMA'd.  The replacement came with 2.1 s/w and was upgraded to 2.5.3 and a backup was restored.  The device was sitting in our office during our COVID lockdown.  When I...
Hello, I have a VCSE cluster running on VMs that is currently on X7.2.3 and needs to be upgraded.  The plan is to upgrade to X12 in the least possible stages.  According to Cisco clustering docs, it s OK to upgrade from X8.6 or above to X12.  My idea...
Hi, This is a weird one.  Client A places an outgoing call from a Cisco Telepresence unit registered to a VCSE cluster to another Cisco endpoint at Client B via a traversal zone to Client B VCSC.  The call starts and runs for 15 minutes and then drop...
Hi,   Does anyone know what the maximum number of user accounts you can have on an SX20 running TC7 s/w?  I know that we can have multiple user accounts, but have not been able to find any mention of a limit.   Cheers,  Paul R.
Community Statistics
Member Since ‎09-26-2010 08:04 PM
Date Last Visited ‎11-25-2020 03:27 PM
Posts 50
Total Helpful Votes Received 5
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