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Member since ‎02-15-2013
‎12-04-2023
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  • 17 Posts
  • 0 Solutions
  • 29 Helpful votes Given
  • 5 Helpful votes Received
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CCX Script for web redirect

11-26-2023
Looking for a way to script the scenario:Customer calls to agent. IVR prompts for user's employeenumber.[script here]Agent keeps web browser open at abc.com, which refreshes automatically based on [abc.com/employeenumber]We currently already have a w...

How to make a RESI call to windows NTLM secured API?

04-12-2020
Greetings,In my UCCX script I'm trying to "make rest call" to NTLM (integrated windows authentication), i've tried just username and domain\username - no luck.Guess, UCCX is lunix and doesn't support NTLM. How can i make this work?

Shared phone service dilemma

03-10-2019
Greetings all, We would like to move from enhanced licenses to CUWL. I'm having troubles to offer User Self Service and Provisioning for shared phone owners. One shared phone, has one directory number, one shared email and 4 user personal emails and ...

abbreviated dial replace softkey

04-05-2018
Is it possible to replace abbreviated dial softkey with combination? For example **25 instead of "hitting AbbrDial then 25"

Redirect internal DN to external DN

09-28-2016
Greetings, How can I set up the following: Internal call to internal #9999 -> redirect to external +7 7272 009999 Call cost at our expence External call  to internal #9999 -> redirect to external +7 7272 009999 Call cost at caller A's expence
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Member Since ‎02-15-2013 02:37 AM
Date Last Visited ‎12-04-2023 04:45 AM
Posts 17
Total Helpful Votes Received 5
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