I am in need of a quick inventory search and I need to find out how many 7916s are already configured on my switch.  Device Type doesn't do it.  Is there an Export or some other search criterion that can be used to find out this number?

We are showing events within events.  EX.  Break 12 - 12:45 and the next line will say, Break 12:05 - 12:15.  So, there are timeframes within a timeframe for the same Agent State/Category. They don't seem to just be at the intervals but, they are at ...

I have two different locations having this same issue. The BLF key will stop showing the status of the other but, after a reset of the effected device it works.... only to have the problem roll to another phone in that same call pick up group. The BL...