Heloo Cisco guys,I have a problem in one of my customer, I was going to implement the FAC running on my Call Manager Express on 2951  with IOS 15.2.2T.I have tried two ways to implement this FAC configuration1. With LPCOR by using this configuration ...

Package: Cisco Unified CCX EnhancedCisco Unified CCX AdministrationSystem version: 8.5.1.10000-37I  have a situation where agents are being taken out of ready state with a ‘ring no answer’ notation in  the agent's log.I set the device to auto answer ...