Dear All, We have two device gateway those are added on the CUCM 9 now, first GW is for PSTN call (MGCP GW) located in Indonesia, and the other one is for VoIP call to Japan (H323 GW) located in Japan. Indonesia and Japan can call each other. Japan site use non-Cisco phone so they use their H323 GW to call Indonesia. I use NAT to connect Japan and Indonesia due to misscommunication between their company. ( attach the simple network topology) Actually, every call from Indonesia to Japan and from Japan to Indonesia are already running well, but I start to realize that call to Cisco Jabber voice from Japan is failed, while Cisco Jabber can call Japan extension. I have tried to configure both of Deskphone/CIPC, and Jabber Voice with same extension number (i.e. 120), then asked Japan engineer to call that extension. The Deskphone/CIPC extension is ringing, but Jabber Voice for Phone is still idle. I found different result when I tried to call that 120 extension from PSTN number, and also from other internal extension. Both CIPC and Jabber Voice for iPhone are ringing, and the call session could be established. Anybody ever encouter this issue? Please find the SDL log on DropBox https://www.dropbox.com/s/mq67ko2f773s51y/ccm.zip?m= Thanks, Armando ... View more

Heloo Cisco guys, I have a problem in one of my customer, I was going to implement the FAC running on my Call Manager Express on 2951  with IOS 15.2.2T. I have tried two ways to implement this FAC configuration 1. With LPCOR by using this configuration : application package auth   param term-digit #   param user-prompt flash:en_bacd_enter_dest.au   param abort-digit *   param passwd 1234   param max-digits 4 2. With TCL Script by James Krueger service fac flash0:/acctfixedpin.tcl   param uid-len 4 I have completed the rest of that onfiguration based on Cisco document and Cisco supports forum. But when I make a phone call to the FAC dial-peer, the router was error and show some error messages (attached). As information, I installed the CUE module on that router as well. Please help. Thank you, Armando ... View more