About Mohamed Raffiudeen

Mohamed Raffiudeen · 06-04-2015

Hi, We have got Cisco UCCX system version 9.2.2.10000-71We have 10 ip phone registered in call manager. We want to setup new helpdesk system from ccx.Once customer calls 1800 it should reach one of the 8 agents using longest idle time.2 supervisors &...

Mohamed Raffiudeen · 05-31-2015

Hi, We have a scenario to provide internet access to guest users in the branches blocking all local subnets. We have 10+ branches, all are connected via MPLS. We have configured WLC in HQ and installed access points in the branches. We need to provid...

Mohamed Raffiudeen · 05-14-2015

Hi, How can we generate the detailed call record with following fields such as number of missed calls, received calls, placed calls, call volume etc for an ip phone extn. Thanks & Regards,M.Mohamed Raffiudeen...

Mohamed Raffiudeen · 05-11-2015

What type of database & which version is used in CUCM - System version:9.1.1.20000-5. CCX – System Version:9.0.2.10000-71 Thanks & Regards,M.Mohamed Raffiudeen...

Mohamed Raffiudeen · 12-06-2014

Hi,We are using CUCM ver 9.1.How to setup audio broadcast (default broadcast of a wav file in IP phones on specified time interval) in the cisco ip phones, for users in specific locations. Thanks & Regards,

Mohamed Raffiudeen · 05-11-2015

Thanks for the answer, is there a specific version of the DB type. Thanks & Regards,

Mohamed Raffiudeen · 10-21-2014

Dear,Thanks for your reply.Our setup follows:WLC is physically installed in Head office (Vlan 1(172.16.0.0/23), Vlan 20(172.16.20.0/24), Vlan 30(172.16.30.0))Branch A is connected over WAN and has its own Vlan subnets(Vlan1(172.16.8.0/23), vlan10(172...

Mohamed Raffiudeen · 09-29-2014

Thanks for the info, chris...

Mohamed Raffiudeen · 09-28-2014

Hi Chris,We are running CUCM 9.1.1.Following license installed in system displays in ELM: Required Installed UnusedCUWL prof(9.0): 0 100 ...

Mohamed Raffiudeen · 09-25-2014

Thnx jouni, It works...

Member Since	‎01-10-2012 12:10 AM
Date Last Visited	‎05-17-2020 01:01 PM
Posts	79
Total Helpful Votes Received	5

User Statistics

User Activity

Call flow using new agents

providing internet for guest users blocking local subnets

Call Record

Database type & version - Communication manager 9.1.1 & CCX 9.0.2

Audio broadcast in cisco Ip phones

Thanks for the answer, is

Dear,Thanks for your reply

Thanks for the info, chris...

Hi Chris,We our running CUCM

Thnx jouni, It works...