So to complete this off in case anyone is following it. There was definitely no VMware DVD or fulfilment info in the six A4 license envelopes we recieved so probably something in our order went astray along the way. In the materials I went through there were two SSNs/PAKs which we'll register next week to see what that unlocks. I've prepared a detailed inventory of what we received and passed it back to our Cisco contact to see if they can work out what the gap, if any, was and how to correct the situation. On the technical side we did a VMware 5.0 install without incident until we hit the delete datastore/recreate datastore issues that are descibed in many place on the net so first thing next week we'll try one of the workarounds or reinstall. I suspect the the next thing I'll find is that we don't have a full complement of OVAs but with luck our Cisco contact will have dug something up for us by then and the way forward will become clear.
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