Is there a way for CUCM registered Video endpoint to be able to call a Video endpoint on a VCS?
The setup is as follows: TP VCS in US and another VCS in Europe. A standalone CUCM in a US site need to be able to call either a video endpoint in US ...
Hi, I was planning on implementing VSS in 4500 switching infrastructure, but was not sure about a specific failure scenario. Hence would like to get some inputs on that.Scenario: 2 4503 switches are setup in two building (one in each building) conne...
Hi,I am trying to distribute calls to agents based on the wait times in the queue. For eg:1) All calls should go to Agent1 and Agent2 if they are available. If they are busy or not avalaible the call is in sent to the queue2) After three minutes of t...
Hi, I am working on a UCCX script that queries a SQL Server database to get the account data and it includes the date field. In the SQL Server the column is a datetime field and I could not determine to which data type in UCCX , the datetime fi...
I have Cisco Unified CM 6.1 running and I need help in configuring an option to transfer a call to the PSTN and release the line - like similar to the flash option in an analog phone. In Cisco IPCC Enterprise this is called as "Take Back and Transfe...
Thanks to all of you for the responses. I have not found a solution that I was looking for - which is dynamic lookup of the destination and route thru the appropriate SIP trunks to VCS. They are all part of the same exact domain, so domain routing ...
Thanks for the response. It was not exactly overlapping extensions but random assignments across the two sites that it was difficult to have just 2-4 patterns to define the routes over the SIP trunk to VCS. It was as though we have to build the indi...
