lisa_lennon
Level 1
Level 1
Member since ‎03-31-2008
‎12-13-2023

User Statistics

  • 40 Posts
  • 6 Solutions
  • 241 Helpful votes Given
  • 43 Helpful votes Received
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User Activity

We have a customer with UCCX version 12.5.1.  Their  supervisors have noticed that in Finesse the "Longest Call in Queue" stat in the Voice CSQ Summary Gadget gets stuck and doesn't update properly.  When running the live data report itself with that...
Why do some MPP devices have a flashing cloud icon on the display and some icons are solid? I have customer who has a phone that shows as inactive in Control Hub however, the phone is up and running and has a flashing cloud icon vs. a solid icon.  No...
https://help.webex.com/en-us/article/gu2jeg/Webex-App%7C-Sign-in-to-a-hunt-group#id_137040   The link above shows that users with the Webex mobile app can log in and out of hunt groups in Webex Calling, but I do not see that option anywhere in the mo...
We ordered a number from Cisco for our customer's new business using Webex Calling.  They are saying that many customers that they are calling are saying that the number shows up as "SPAM" or "Likely SPAM."  Does anyone know if there is a way to fix ...
We ordered a number from Cisco for our customer's new business using Webex Calling.  They are saying that many customers that they are calling are saying that the number shows up as "SPAM" or "Likely SPAM."  Does anyone know if there is a way to fix ...
Community Statistics
Member Since ‎03-31-2008 10:11 AM
Date Last Visited ‎12-13-2023 12:23 AM
Posts 40
Total Helpful Votes Received 43