All -I'm having considerable issues upgrading a single node CUCM 7.1(5) server to 9.1(2). The upgrade kicks off without an issue and runs for several hours. When I return, the server has rebooted and found back at the 7.1(5) prompt.The only semi-reve...

I have two clients running Jabber for Windows in CUCM 8.6(x) environments.  Both clients utilize carrier-based FAC for long distance and international calls.  When dialing outbound from the Jabber for Windows CSF device, the carrier beep requests the...

I have a customer who recently transitioned to a VCS Control and Expressway environment, with endpoints existing on both CUCM and VCS. The reason for this is due to supportability. All C20 and C40 endpoints are on CUCM. Legacy Tandberg and Polycom un...

Based on my research, the only way to enable calendar present status for Jabber for Windows clients is to have the end-user log into the CUP user portal.  From that portal they can navigate down to "Calender Settings" and Select "Include calendar inf...

New install of CUPS 8.6(3) using SRV records.  When I run System Dashboard, the error I get back is "Verify SIP Publish Model."Failed to verify host connectivity. Please check if using DNS SRV for host cuplogin.olson.local    Please verify whether DN...