About aalbrecht27

aalbrecht27 · 08-13-2020

This seems like it should be a simple setup, but I'm confused by how to setup UCCX/Finesse 11.5 to s...

aalbrecht27 · 07-27-2017

I'm trying to find a way to extract the UCCX call statistic data into SQL for a project my manager i...

aalbrecht27 · 03-15-2017

Yes but nothing mentions not being able to log in. I just changed back to the client, was able to lo...

aalbrecht27 · 03-15-2017

Is there any other services that need to be restarted? I can now get to the CUIC login page and I al...

aalbrecht27 · 03-15-2017

I'm trying that but the page won't load. Is CUIC something that is enabled on CCX by default, or doe...

aalbrecht27 · 03-15-2017

What would be the CUIC web portal be? When I go to the CCX server the only options are for administr...

aalbrecht27 · 03-14-2017

We have Cisco CCX 9.0.2 and I'm trying to get Cisco Unified CCX Historical Reports, (version 2.0.0.0...

aalbrecht27 · 03-13-2017

Aw finally I got it! I had the hotdial config set on the physical phone instead of the button extens...

aalbrecht27 · 03-13-2017

I created the hotdial, but I don't think that's really what I want. This hotdial config only affecte...

aalbrecht27 · 03-13-2017

That forwards callers directly to voicemail, which is part of what I'm trying to accomplish, but the...

aalbrecht27 · 03-10-2017

Where in the CUCM admin page would I set the phone's key button to forward to voicemail, and what wo...

aalbrecht27 · 03-10-2017

I'm running CUCM and Unity 9.1.2 and using 7945 and 7965.One of our departments wants me to setup a ...

aalbrecht27 · 12-16-2016

I have a hunt group number that currently if someone calls will be routed through to multiple phones...

aalbrecht27 · 08-04-2016

I have a couple of VPNs but am having issues with certain subnets accessing the remote sites. I've c...

aalbrecht27 · 01-27-2016

The test for general information always works, the failures only come when I add a search filter and...

UCCX E-mail Setup for Reports Only