We are looking to acquire some spare power supplies for our 7921 multi-chargers.  Does anyone know of a source (preferably in the US) or have any on-hand they would be willing to part with, for a reasonable price?  I have looked everywhere and cannot...

We are looking at using work-at-home agents.  For various reasons, we want them to use analog phones.  We are on CM 7.x and UCCE 7.5.1.  We run the CAD desktop.The documentation is not always clear regarding the configuration requirements.  I am also...

Does anyone have a comparative worksheet that shows the similarities and dissimilarities between the current UCCE and UCCX products?   We are currently on UCCE 7.6(1) and I am wondering if UCCX has been enhanced enough to make it a better fit for us ...

We have a department that wants the second DNs on their 7942G phones in a call pickup group.  We are running Call Manager 7.1.4.  We configured the pickup group with both audio and visual notification.  We set the timer to 6 seconds to make sure the ...

Is there any way an administrator can identify mailboxes that are full and can no longer receive messages?  Ideally, I am looking for some type of reporting that will provide this information on demand.  Has anyone been able to accomplish this?